Shipping Policy

Nerve Fresh offers FREE shipping worldwide with your purchase.

order will be shipped out within 24 hours of purchase.

You will recieve a shipping notification email which includes your tracking number once your order is shipped. (Please check your spam folder so you do not miss this)

For U.S. orders please allow 5 - 10 business days from the date of purchase.

For international orders please allow 15 - 30 business days from the date of purchase.

If you have any questions please contact our support at [email protected]

REFUND POLICY

WE VALUE OUR CUSTOMERS AND STRIVE TO OFFER OUR CUSTOMERS THE BEST SERVICE & PURCHASE EXPERIENCE POSSIBLE.

IF YOU ARE NOT PLEASED WITH YOUR PURCHASE OF NEUROPURE FOR ANY REASON, YOU ARE ENTITLED TO OUR 60-DAY, NO-HASSLE MONEY-BACK GUARANTEE. THIS ALLOWS FOR THE RETURN OR REPLACEMENT OF ANY DEFECTIVE PRODUCT WITHIN 60 DAYS FROM THE DATE OF PURCHASE.

RETURN THE EMPTY AND UNUSED PORTION OF YOUR PRODUCT AND YOUR ACCOUNT WILL BE CREDITED PROMPTLY. RETURNS MUST BE RECIEVED AT THE ADDRESS BELOW WITHIN 60 DAYS OF THE PURCHASE DATE.

PLEASE CONTACT [email protected] IN REGARDS TO YOUR REFUND REQUEST.

USED/EMPTY PRODUCT CONTAINERS MAY ONLY BE RETURNED IF ADEQUATE TIME HAS ELEPSED TO CONSUME THE PRODUCT AS DIRECT ON THE LABEL. FOR EXAMPLE, WE WILL NOT ACCEPT A 6 MONTH SUPPLY OF EMPTY PRODUCT CONTAINERS AFTER ONLY ONLY 1 OR 2 MONTHS.

SHIP PRODUCT TO:

SHIPOFFERS
19655 E 35TH DR #25
AURORA, CO 80011

PLEASE BE SURE TO INCLUDE THE FOLLOWING IN THE PACKAGE SO WE CAN PROCESS YOUR RETURN PROPERLY:

FULL NAME

EMAIL ADDRESS

ORDER NUMBER

ORIGINAL PACKING SLIP (IF POSSIBLE)

AFTER SHIPPING YOUR RETURN PLEASE EMAIL US AT [email protected] WITH YOUR TRACKING NUMBER FOR FASTER PROCESSING OF YOUR RETURN.

NOTE: NEUROPURE DOES NOT COVER THE COST OF YOUR RETURN SHIPPING, HOWEVER, YOU WILL RECEIVE A REFUND OF YOUR ORIGINAL PURCHASE PRICE IF YOU NOTIFY US WITHIN THE 60-DAY WINDOW OF YOUR INTENT TO RETURN YOUR PRODUCT. WE WILL PROCESS YOUR RETURN WITHIN 5 BUSINESS DAYS FROM THE TIME WE RECEIVE YOUR RETURNED SHIPMENT.

ALL PACKAGES RETURNED REFUSED OR UNDELIVERABLE WILL BE REFUNDED THE COST OF THE PRODUCT MINUS THE SHIPPING FEES INCURRED BY REFUSAL OF THE PACKAGE.